The EXPERIENCE | Tell All Tuesday | Oahu Hawaii Photographer

Hey ya'll! It took me a while to come up with this week's Tell All Tuesday post, but, I decided to ramble on about the experience you can expect from Jessica Walters Photography!

In the last year, I have come to learn that it's more than the portraits that people are expecting from photography sessions, they crave the experience! What can I do that sets me aside from the next? Besides being me, I can promise to provide you with an experience to go along with those fabulous photographs!

When shop in any store or with any company, customer service is make it or break it for me. I have had great experiences with various companies down to their impeccable service keeping me a super loyal customer. I've also loved a product from somewhere, but, had not so great customer service. Unfortunately, I can't say that I return to companies that don't value the people supporting their business.

Why should I be any different? Each and everyone of my clients/friends (Yes, I consider ya'll friends) is important to me. I am not perfect and will never claim to be and the first year of being in business is definitely a learning experience. Over the last couple weeks, I have really been focusing on bettering myself and the service I provide. I think putting out there and letting you know what you can FULLY expect from me is a way to make sure everything is communicated well and to keep me in check. <3

Effective immediately!

Without further rambles...

You want to book a session with JWP! Great! Whats next?

-Once I receive your initial email, I will send over a client questionnaire for you to fill out and send back to me. This will provide me some very basic information such as session desired, date range, products desired, etc. Once determined that I am available for the session you are inquiring about, we will set up either a phone or in person consultation!

-During your consultation, we will further discuss your wants, needs, ideas, etc for your upcoming session. This is the best opportunity for us to get comfortable with each other prior to your session! I love meeting new people and getting to know them, so don't hold back! This is also when we will set a date/time/location for your shoot, if it wasn't stated in your questionnaire. At the end of the consultation we will take care of your retainer fee, client agreement, and model release. I will send you on your way with a hug and a business card (if we meet up for your consultation) with all my contact information on it. You are welcome to give me a shout anytime you have a question / concern prior to your session.

-After our consultation, I will send over a Welcome Packet. You are now part of the JWP family. There will be some awesome information in your welcome packet such as what to expect during your session, session tips, faq's, etc. If you have any questions after the packet, get in touch with me, I would love to answer any questions you may have!

-Two to three days before your session, I will shoot you an email or give you a call (which ever you prefer) to remind you of your appointment and confirm all the details!

-During your session, you can expect FUN! I really love to shoot natural moments, authentic smiles, and the real you. I will try my absolute best to make sure everyone involved is comfortable, laughing, and having a good time. I promise to ask you to relax if needed, tell a joke to make you guys laugh, and to have you looking gorgeous! I will show you images time to time of the shots I'm getting to make sure that we are still on the same page. This is the BEST time to let me know if there is ANYTHING you want changed/don't like/are loving, etc. Once we have completed your session, I will once again send you off with a hug and a card if you need another one. I want you know to that I am always available if you have questions.

-Within 48 hours, you can expect 2-3 teasers on Facebook if you signed the release allowing me to post those images.

-Within 14 days (up to 21 during peak times, this will be addressed ahead of time) your final images will be ready and I will call you to set a delivery or pick up date/time. A few days after your images have been delivered, the will be blogged for you to share with your family (if you gave permission for this).

I truly want to provide everyone with the best memorable experience! If you for some reason are not happy at any point during your time with me, please, please let me know so I can make things right! I truly value ALL feedback. Feedback is how I learn to grow and make things even better for the future!

All in All, I am looking forward to working with you and hope that you are ready for the experience that JWP provides!

Mention this post while booking your session and receive a FREE 8x10 from your session <3